What is a dealer's responsibility regarding recalls in Wisconsin?

• A. Ignore recalls entirely
• B. Inform buyers of recalls
• C. Repair recalls only if the customer requests
• D. Charge for recall repairs

Answer: (C)

When a vehicle has a safety recall, the dealer must act to protect customers. In Wisconsin, this means the dealer should inform buyers about any active recalls and arrange for the required repairs at no cost to the owner. Recall work isn’t something the customer must request, and it isn’t something the dealer should charge for—the fix is part of the recall campaign. Ignoring recalls or making the customer pay for recall repairs would be improper and could violate consumer protection rules.