Should you disclose any unperformed manufacturer recalls?

• A. Never
• B. Always when a recall is filed
• C. Only when the recall is completed
• D. Always when a dealer is franchised

Answer: (D)

Disclosing unperformed recalls is about safety and honest selling practices. If a manufacturer has issued a recall for a vehicle, that recall points to a safety defect that may still affect the car until repaired. When you’re part of a franchised dealership, you’re expected to inform buyers about any such outstanding recalls before the sale so they can decide how to proceed with repairs and understand the vehicle’s safety status. This transparency protects the buyer and helps keep the dealership’s practices above reproach.

Saying never to disclose would leave buyers in the dark about known safety issues. Waiting to disclose only when a recall is completed ignores the safety risk still present before the repair. Disclosing only when a recall is filed isn’t precise enough, since the important point is whether there is an outstanding recall that hasn’t been fixed yet. The franchised-dealer requirement to disclose outstanding recalls best captures the responsible, legally aware approach.